Terms of service

TERMS & CONDITIONS
Welcome to ELORÉ. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our services.

GENERAL
Eloré reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes made.

PRODUCT INFORMATION
We strive to ensure that all product descriptions, images, colors, and details are displayed as accurately as possible. However, slight variations may occur due to lighting, screen settings, or fabric characteristics.
All products are subject to availability. Eloré reserves the right to discontinue or modify products without notice.

PRICING & PAYMENTS
All prices displayed on the website are listed in Qatari Riyals (QAR) unless otherwise stated.
Eloré reserves the right to amend prices at any time without prior notice.
Orders will only be processed upon successful payment authorization.

ORDER ACCEPTANCE
Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order.
Eloré reserves the right to cancel or refuse any order in cases including, but not limited to:
• Product unavailability
• Payment authorization issues
• Suspected fraudulent activity
• Incorrect pricing or technical errors

SHIPPING & DELIVERY
Delivery timelines provided are estimates only and may vary depending on location, courier services, customs procedures, or unforeseen circumstances.
Eloré is not responsible for delays caused by third-party shipping providers.
Customers are responsible for providing accurate delivery information.

Eloré shall not be held liable for failed deliveries due to incorrect addresses or contact details.

RETURNS & EXCHANGES
Please refer to our separate Returns & Exchanges Policy page for complete details regarding exchanges, refunds, and eligibility conditions.

INTELLECTUAL PROPERTY
All content on this website, including but not limited to logos, designs, images, graphics, text, packaging concepts, and branding materials, are the exclusive property of Eloré and may not be copied, reproduced, distributed, or used without prior written permission.

PERSONALIZED ITEMS
Customized or personalized products are non-refundable and non-returnable unless received damaged or defective.

LIMITATION OF LIABILITY
Eloré shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it.

PRIVACY
Any personal information collected through the website is handled in accordance with our Privacy Policy.

GOVERNING LAW
These Terms & Conditions shall be governed and interpreted in accordance with the laws and regulations of the State of Qatar.

CONTACT US
For any inquiries regarding these Terms & Conditions, please contact us at:
Email: eloreqatar@gmail.com

WhatsApp: 00974 30224474

Thank you for shopping with Eloré.
Luxury You Can Feel.